Gaya APA
Gaspersz, V.
(2005).
ISO 9001 : 2000 And Continual Quality Improvement
.
Jakarta:
Gramedia Pustaka Utama.
Gaya MLA
Gaspersz, Vincent.
"ISO 9001 : 2000 And Continual Quality Improvement".
Jakarta:
Gramedia Pustaka Utama,
2005.
Text.